Terms of service

How an order works

You design a piece and see a price. While a local shop has not yet confirmed that price, you hold your place with a $100 refundable reservation. The shop confirms the price within 48 hours.

Once the price is confirmed, it is binding. You pay a 50% deposit to start, and the other 50% when your install is signed off.

Changes

After the price is confirmed, the design and price change only through a change order. A change order shows the new price and does nothing until you accept it.

Your measurements

Nobody visits to measure. You measure your space with our guided steps, check each number, and sign the final dimensions before the deposit.

If you entered a wrong number, that error is yours. If the maker builds something that does not match your signed dimensions, that error is the maker's, and the maker fixes or remakes it at their cost.

Install

You choose: install it yourself, or pay extra for our paid install. The paid install price is shown before you pay.

Where we build

For now we serve Arkansas only. Outside the service area you can join the waitlist.

Refunds

See the refund page for the full rules.